Shipping policy
WizrdReign Shipping Policy
Shipping Methods & Rates:
At WizrdReign, we offer a variety of shipping options to meet your needs. Rates are calculated at checkout based on your location, package weight, and selected shipping method. We currently ship to all locations within the continental United States and select international destinations.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Processing Time:
Orders are typically processed within 1-3 business days. Please note that during peak seasons or promotional events, processing times may be extended. You will receive a confirmation email once your order has shipped, including a tracking number.
International Shipping:
For international orders, please be aware that additional customs fees, duties, or taxes may apply once the package reaches your country. These charges are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier's site.
Shipping Restrictions:
Some items may have shipping restrictions based on local laws or regulations. If an item cannot be shipped to your location, we will notify you via email.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact our customer service team within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Returns & Exchanges:
For information on returns and exchanges, please refer to our Return Policy.
Thank you for choosing WizrdReign! We appreciate your business and look forward to bringing a little magic to your doorstep.
Wizrd Reign Pre-Order Policy
Effective Date: [11/19/2024]
At Wizrd Reign, we’re excited to offer our customers the opportunity to pre-order select items from our upcoming collections. This policy outlines the terms and conditions of our pre-order process to ensure clarity and a smooth shopping experience.
#### 1. What is a Pre-Order?
A pre-order allows you to reserve an item before it is officially released. By placing a pre-order, you secure your purchase and guarantee that you will receive the item as soon as it becomes available.
#### 2. Eligibility
- Pre-Order Items: Only selected items will be available for pre-order. Please check the product description for availability.
- Customer Eligibility: All customers are eligible to place a pre-order unless specified otherwise.
#### 3. How to Place a Pre-Order
- Online Ordering: To pre-order, simply select the desired item and follow the checkout process on our website.
- Payment Options: Full payment is required at the time of the pre-order.
#### 4. Estimated Delivery Date
- Timeline: Pre-ordered items will have an estimated delivery date listed on the product page. Please note that this date is an estimate and may be subject to change.
- Updates: We will keep you informed of any changes to the estimated delivery date via email.
#### 5. Order Confirmation
After placing your pre-order, you will receive an order confirmation email. This email will include your order details and the estimated delivery date.
#### 6. Cancellations and Changes
- Order Cancellations: You may cancel your pre-order within 4 days of placing it for a full refund. To cancel, please contact our customer service at [trevor@wizrdreign.com].
- Changes to Orders: If you wish to make changes to your pre-order, please contact us as soon as possible. We cannot guarantee changes after your order has been processed.
#### 7. Refunds and Exchanges
- Refunds: If your pre-ordered item does not become available, you will receive a full refund. Refunds typically take to process.
- Exchanges: Our standard return and exchange policy applies once you receive your pre-ordered item. Please refer to our [insert link to return/exchange policy].
#### 8. Shipping
- Shipping Charges: Shipping charges will be calculated at checkout. Pre-ordered items will ship once they are available.
- Multiple Items: If you order both pre-order items and in-stock items, your order will be shipped when all items are available unless you specify otherwise.
#### 9. Contact Us
If you have any questions or need assistance with your pre-order, please reach out to us at trevor@wizrdreign.com or visit our FAQ section on our website.
Thank you for supporting Wizrd Reign! We appreciate your enthusiasm for our brand and look forward to delivering your pre-ordered items.